ТИП ПОЛНОМОЧИЙ: 
Full-time
ОПИСАНИЕ ДОЛЖНОСТИ: 
IT Internship is an opportunity to get introduced to the IT world within HSBC. IT Intern is having participation in IT Service Desk day-to-day activities, providing 1st line hardware and software end user support and troubleshooting. IT Intern typically supports multiple sites with extensive systems utilizing a wide variety of different manufacturers' hardware and software. This role adheres to Service Desk processes and procedures in order to provide a high quality service to users. With guidance, IT Intern answers enquiries and resolves issues to the required standard and within the levels defined in the Service Level Agreements.
ОБЯЗАННОСТИ: 
- Support users on their IT issues, do equipment deployment and maintenance;
- Respond to Service Desk telephone calls;
- Consult and train users on IT systems;
- Assist in implementation of different projects;
- Have involvement and assistance in other tasks of department.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 
- University degree in IT or a related field;
- Ability to work in a multicultural environment; prioritize work to successfully deliver service to agreed levels in a diverse and constantly changing technical environment;
- Excellent oral communication skills;
- Ability to interpret workflow of different institutions;
- Ability to solve issues independently and work under pressure;
- Ability to be flexible and easy adopting to changes, quick learner;
- Fluency in English and Armenian languages.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 
All interested applicants need to complete the HSBC Internship Application Form attached below and send it to: *******.*******@****.*** . Please, put "IT Intern" in the subject line of the email.
Пожалуйста, четко укажите в своем заявлении, что вы узнали об этой возможности через Career Center, и укажите URL-адрес нашего веб-сайта - www.careercenter.am. Спасибо.
ОТКРЫТ ДЛЯ/ КРИТЕРИИ ОТБОРА: 
All interested and qualified candidates.
О ПРОГРАММЕ: 
HSBC HR Department's mission is to attract and retain highly qualified motivated and enthusiastic, talented applicants of the labor market who have the desire and commitment to make a difference.
ВЛОЖЕНИЯ:
HSBC Internship Application Form