ТИП ПОЛНОМОЧИЙ: 
Full-time (09:00-18:00 with a one-hour lunch break)
ОПИСАНИЕ ДОЛЖНОСТИ: 
IT Internship is an opportunity to get introduced to the IT world within HSBC. IT Intern is having participation in IT Service Desk day-to-day activities, providing 1st line hardware and software end user support and troubleshooting. IT Intern typically supports multiple sites with extensive systems utilizing a wide variety of different manufacturers' hardware and software. This role adheres to Service Desk processes and procedures in order to provide a high quality service to users. With guidance, IT Intern answers enquiries and resolves issues to the required standard and within the levels defined in the Service Level Agreements.
ОБЯЗАННОСТИ: 
- Support users on their IT issues, do equipment deployment and maintenance;
- Respond to Service Desk telephone calls;
- Consult and train users on IT systems;
- Assist in implementation of different projects;
- Have involvement and assistance in other tasks of department.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 
- University degree in IT or a related field;
- Ability to work in a multicultural environment, and prioritize work to successfully deliver service to agreed levels in a diverse and constantly changing technical environment;
- Excellent oral communication skills;
- Ability to interpret workflow of different institutions;
- Ability to solve issues independently and work under pressure;
- Ability to be flexible and easy adopting to changes, quick learner;
- Fluency in English and Armenian languages.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 
All interested and qualified candidates are encouraged to send their full CV to: *******.*******@****.*** indicating the position title ("IT Intern") in the subject line of the email. Only shortlisted candidates will be invited for the interviews.
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ЗАРПЛАТА: 
55,000 AMD (Net)
ОТКРЫТ ДЛЯ/ КРИТЕРИИ ОТБОРА: 
All qualified candidates
О КОМПАНИИ: 
HSBC Bank Armenia was established as a Closed Joint Stock Company under the name Midland Armenia Bank J.S.C. in 1996 and was renamed into HSBC Bank Armenia CJSC in 1999. The Bank is a joint venture between the HSBC Group, which has a 70 percent ownership, and the members of overseas Armenian businesses with 30 percent ownership. HSBC Bank Armenia CJSC offers products and services to individuals, as well as to corporate customers in Armenia and abroad.