ТИП ПОЛНОМОЧИЙ: 
Full-time, in shifts for a total of 40 hours/ week (5 days a week, 8 hours per day); shifts apply to weekends as well.
ОПИСАНИЕ ДОЛЖНОСТИ: 
FXTM Armenia is looking for a candidate to fill the position of Back Office Officer. The incumbent will report directly to the Back Office Team Lead in Armenia and Global Head of Back Office.
ОБЯЗАННОСТИ: 
- Responsible for transactions processing (deposits and withdrawals);
- Monitor the correct workflow (deposit/ withdrawal process in internal systems);
- Responsible for communication and coordination with different departments;
- Responsible for customer relationship management: coordinate with clients for orders, payments and issue resolution;
- Handle customers' inquiries regarding payments;
- Prepare reports and analysis.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ: 
- University/ college degree in Economics, Accounting, Finance or a related field;
- Fluency in English and Russian languages, both written and oral;
- Relevant experience will be considered an advantage;
- Computer literacy; very good knowledge of MS Excel and MS Word;
- Excellent communication and monitoring skills;
- Ability to work comfortably in a high-pressure environment, as well as work under strict deadlines;
- Ability to work in shifts.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК: 
To apply for this position, please follow the link:
https://apply.workable.com/fxtm/j/C82B9A3C28/ . Early applications are encouraged and welcomed. All applications will be treated confidentially. Only shortlisted candidates will be contacted for the interview.
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ЗАРПЛАТА: 
Competitive, medical insurance will be provided after 3 months of employment.