ԱՇԽԱՏԱՆՔԻ ՆԿԱՐԱԳԻՐ՝ 
The Parts and Warranty Manager is primarily responsible for supervising the Parts and Warranty Department which is initiating and processing requests for warranty repair services and providing administrative support to the Service Department as well as keeping manufacturers apprised of work progress.
ՊԱՐՏԱԿԱՆՈւԹՅՈւՆՆԵՐ՝ 
- Supervise employees and monitor processes;
- Responsible for new unit checkin process/ procedure;
- Duplicate receipt documents and create unit service files;
- Cooperate with the Advisor to create initial unit work order and pre-authorize all warranty work on new units;
- Determine repair requests to be covered under manufacturer and/ or vendor warranty guidelines;
- Provide known approval time and/ or flat rates for repair to all relevant dealer personnel as prime priority;
- Provide direct advice on valid work order quality content to substantiate claims prior to work order finalization;
- Provide and keep online photo library for warranty unit claims;
- Manage all paper flow, in order to claim warranty repairs for payment within 7 days;
- Manage and pursue all claims to be paid as well as applying payment to paid claims including credit memos;
- Appeal all denied claims as appropriate and clear irrevocably denied balances to keep AR book up to date;
- Ensure all relevant Personnel are familiar with warranty procedures/ processes;
- Assist the Advisor in checking sold units for outstanding recalls as appropriate;
- Provide price estimates for manufacturer prior to work commencement if needed;
- Back up service advisors when/ if needed;
- Perform other job-related duties as assigned.
ԱՆՀՐԱԺԵՇՏ ՈՐԱԿԱՎՈՐՈՒՄՆԵՐ՝ 
- At least 2 years of experience as a Service Advisor or Technician;
- Excellent record keeping and documenting skills;
- Proficiency in IDS or other dealership management software is desired;
- Strong verbal and written communication skills;
- Ability to work daily on a computer and perform internet searches as needed;
- Ability to build and maintain an in-depth tree file for warranty pictures;
- Excellent organization and follow up skills;
- Ability to follow the Department procedures and policies;
- Strong clerical skills;
- Good understanding of accounts, invoices, debits and credits.
ԴԻՄԵԼՈւ ԿԱՐԳԸ՝ 
Qualified and interested candidates are welcome to send their CV/ resume in English or Armenian language to: *************@****.** mentioning the title of the position ("Parts and Warranty Manager") in the subject line of the email. Only shortlisted candidates will be contacted.
Խնդրում ենք Ձեր դիմում-նամակում հստակ նշել, որ այս հնարավորության մասին տեղեկացել եք Կարիերայի կենտրոնի վեբ-կայքից և նշեք կայքի հղումը՝ www.careercenter.am։ Շնորհակալություն.