ԱՇԽԱՏԱՆՔԻ ՆԿԱՐԱԳԻՐ՝ 
Sef International is looking for a Platform Administration Specialist to provide assistance and support related to a software/ hardware platform, serving multiple clients.
ՊԱՐՏԱԿԱՆՈւԹՅՈւՆՆԵՐ՝ 
- Answer, diagnose, troubleshoot and coordinate clients' incoming support issues through email or support help line;
- Support and solve issues related to the platform maintenance;
- Keep all process documentation up to date in accordance with corporate policies and guidelines;
- Reveal single and recurring problems regarding the platform;
- Collaborate with team members and the line manager to continuously improve accuracy, effectiveness and efficiency of processes and the system;
- Regularly liaise with branch employees to identify and solve the issues;
- Perform other job-related duties as assigned.
ԱՆՀՐԱԺԵՇՏ ՈՐԱԿԱՎՈՐՈՒՄՆԵՐ՝ 
- Bachelor's degree in Computer Science, Business Administration or equivalent experience;
- Relevant work experience, preferably in corporate environment;
- Excellent analytical, problem-solving and organizational skills;
- Ability to manage calls and provide the highest level of client satisfaction;
- General networking knowledge, and troubleshooting skills;
- Demonstrated ability to identify and understand issues, resolve customer inquiries and develop appropriate solutions quickly and effectively;
- Ability to handle multiple concurrent activities with a positive and flexible attitude;
- Strong motivation to complete tasks quickly and with high quality;
- Desire to develop deep technical and business understanding of the platform;
- Desire to learn basic database and software related skills;
- Desire to learn basics of network protocols and cloud systems.
ԴԻՄԵԼՈւ ԿԱՐԳԸ՝ 
Interested candidates are welcome to send their CV to: ****@***.** mentioning the position title ("Platform Administration Specialist") in the subject line of the mail.
Խնդրում ենք Ձեր դիմում-նամակում հստակ նշել, որ այս հնարավորության մասին տեղեկացել եք Կարիերայի կենտրոնի վեբ-կայքից և նշեք կայքի հղումը՝ www.careercenter.am։ Շնորհակալություն.