ԴՐՈւՅՔ՝ 
Full-time
ԱՇԽԱՏԱՆՔԻ ՆԿԱՐԱԳԻՐ՝ 
The Quality Assurance Specialist will be responsible for ensuring the quality of service provision and servicing in accordance with the Company's standards.
ՊԱՐՏԱԿԱՆՈւԹՅՈւՆՆԵՐ՝ 
- Reveal and examine the inaccuracies occurred as a result of registration, activation, suspension of and current changes to services in applicable software systems (where necessary, verbally, via e-mail or reports);
- Listen to calls to subscribers made by front office staff and visiting sales and service centers with a view to complying with the Company's standards;
- Examine special issues submitted by the Directorate, summarizing and presenting the results verbally, via e-mail or reports;
- Examine the trouble tickets opened by the Troubleshooting team.
ԱՆՀՐԱԺԵՇՏ ՈՐԱԿԱՎՈՐՈՒՄՆԵՐ՝ 
- Higher education;
- At least 2 years of experience in the customers service;
- Excellent knowledge of Armenian knowledge and good knowledge of Russian and English languages;
- Ability to work under pressure;
- Analytical thinking, flexibility and attentiveness;
- Ability to work in a team and maintain good relations;
- Knowledge of MS Office (Excel, Word, PowerPoint) and Visio.
ԴԻՄԵԼՈւ ԿԱՐԳԸ՝ 
If you meet the requirements above and are confident that your background and experience qualify you for the position, please e-mail your resume to: ******@****.** mentioning the position title "Quality Assurance Specialist" in the subject line of your email.
Խնդրում ենք Ձեր դիմում-նամակում հստակ նշել, որ այս հնարավորության մասին տեղեկացել եք Կարիերայի կենտրոնի վեբ-կայքից և նշեք կայքի հղումը՝ www.careercenter.am։ Շնորհակալություն.
ԿԱԶՄԱԿԵՐՊՈւԹՅԱՆ ՄԱՍԻՆ՝ 
Ucom is a unified communications operator in Armenia, which offers symmetrical and mobile broadband Internet and other services.