ԱՇԽԱՏԱՆՔԻ ՆԿԱՐԱԳԻՐ՝ 
The United Nations High Commissioner for Refugees (UNHCR) is a humanitarian and non-political organization mandated by the United Nations to protect refugees and help them find lasting solutions to their problems. UNHCR’s activities are based on a framework of international refugee law and standards that includes the 1951 United Nations Convention relating to the Status of Refugees and its 1967 Protocol, as well as an array of international and regional treaties on human rights and humanitarian law.
The core mandate of UNHCR is the international protection of refugees. The provision of international protection by UNHCR implies ensuring the basic human rights of refugees in their countries of asylum and that refugees will not be returned involuntarily to a country where they could face persecution. Longer term, the organization helps refugees find appropriate durable solutions to their plight, by repatriating voluntarily to their homeland, integrating in countries of asylum or resettling in third countries.
UNHCR has presence in the Republic of Armenia since 1992, under a Co-operation Agreement signed with the Government. UNHCR’s work in Armenia presently concentrates on capacity-building activities geared towards strengthening national authorities, laws and policies to ensure the proper handling of refugee and asylum issues, the reception and care of refugees, the promotion of self-reliance of refugees and the realization of durable solutions. These are carried out in combination with other activities such as advocacy, information dissemination and monitoring.
The UNHCR Armenia is fundamentally driven to deliver protection and solutions to variety of persons of UNHCR’s concern in partnership and close collaboration with national authorities and NGOs and communities. Multi-faceted protection and assistance is often provided within short timeframes and at times little resources in demanding operational environment.
Therefore, UNHCR seeks to recruit persons devoted to its mandate, who have commitment to humanitarian principles and functionally relevant work experience with different stakeholders. The candidates should have flexibility/ adaptability i.e. analysing, adapting to, and working effectively in a variety of situations, often under demanding conditions, and coping with the unforeseen or unexpected. Team spirit and result-orientated performance is also required. The candidates should have strong communication skills (written and spoken) in Armenian and English languages. A high level of mobility and adaptability is required of the candidates as they may be requested to take up field missions primarily within the country at short notice.
UNHCR implements several projects in Goris that are aimed at capacity building of state institutions, supporting the local community initiatives and also aiming at peaceful co-existence of host communities with people in refugee-like situation from Nagorno-Karabakh. The Senior Protection Assistant may be required to travel to various locations in Syunik and nearby provinces in order to perform the official duties linked to the above-mentioned projects and daily operational activities. The incumbent will work closely with Protection Unit, Programme Unit, Multi-Functional Team, and work with external partners, under functional supervision and guidance of the Senior Protection Officer.
The overarching focus of UNHCR Armenia is the UNHCR global mandate to provide protection to displaced populations and to assist the Government in finding durable solutions for them. UNHCR works to ensure that the rights of asylum-seekers, refugees, persons in refugee-like situation, and stateless persons are respected and protected and that they can access their rights in safety and with dignity.
As an integral part of UNHCR, Armenia Protection Unit, the incumbent is expected to implement the following activities:
- Actively participate in monitoring of activities implemented by all UNHCR Partners, i.e. community-based protection, protection monitoring, individual assistance to the most vulnerable individuals in a refugee-like situation;
- Refer and follow up on individual requests from the people in the refugee-like situation;
- Keep close contact with relevant state and non-governmental bodies in order to facilitate provision of relevant assistance to people in a refugee-like situation with the aim of searching for durable solutions;
- Facilitate interconnection between all UNHCR Partner Agencies operational in the area of responsibility;
- Jointly with Partner Agencies, regular monitoring of Meghri BCP, if relevant, the places of detention with the aim of monitoring the process of accepting asylum applications;
- Reviewing and documenting return procedure, if applicable;
- Providing legal information to asylum-seekers in order to ensure proper access to the Armenian asylum procedure or to prevent refoulement;
- Jointly with Partner Agencies, organizing transportation of vulnerable asylum-seekers, if necessary;
- Raising awareness among BG, Armenian Police and other entry officials on asylum related issues;
- Perform other duties as required.
The Senior Protection Assistant normally reports to the Field Associate on daily issues however functionally reports to the Senior Protection Officer based in Yerevan. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.
The Senior Protection Assistant provides quality, timely and effective protection support to persons of concern (PoC) and identifies opportunities to mainstream protection methodologies and safeguards in operational responses. S/he contributes to designing a comprehensive protection strategy and may liaise externally with local authorities and partners on protection issues as guided by the supervisor.
The Senior Protection Assistant also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
ՊԱՐՏԱԿԱՆՈւԹՅՈւՆՆԵՐ՝ 
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Senior Protection Assistant's duties include the following:
- Consistently apply International and National Law and applicable UN/ UNHCR and IASC policy, standards and codes of conduct;
- Provide counselling on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation;
- Support activities in protection related AGD based programming with implementing and operational partners;
- Conduct preliminary information gathering and interviews in support of eligibility, status determination, durable solutions and social needs assessment;
- Contribute to measures to identify, prevent and reduce statelessness;
- Contribute to a country-level child protection plan as part of the protection strategy;
- Contribute to a country-level education plan for PoC as part of the protection strategy;
- Monitor Standard Operating Procedures (SOPs) for all protection/ solutions activities;
- Participate in individual protection case management, including cases of GBV and child protection. Monitor and report on cases of refoulement, expulsion and other protection incidents;
- Assist in identifying durable solutions for PoC in voluntary repatriation, local integration and where appropriate, resettlement;
- Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners;
- Draft reports, routine correspondence, update relevant databases and compiling statistics within the Area of Responsibility (AoR);
- Contribute to initiatives to enhance national and local protection capacities;
- Select PoC for preliminary interviews and decide which relevant information to share;
- Enforce integrity in the delivery of protection services by local implementing partners;
- Perform other related duties as required.
All UNHCR workforce members must, individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/ or desirable qualifications relating to the specific operation and/ or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
ԱՆՀՐԱԺԵՇՏ ՈՐԱԿԱՎՈՐՈՒՄՆԵՐ՝ 
- 2 years of relevant experience with a high school diploma; or 1 year relevant work experience with a bachelor's degree or equivalent or higher;
- Certificates and/ or Licences: Law, International Law, Political Science and other relevant fields of study;
- Functional skills:
a) IT - computer literacy;
b) CL - protection and solutions awareness;
c) PR - Protection-related guidelines, standards and indicators;
d) PR - Refugee protection principles and framework
- Language requirements:
a) For international professional and field service jobs: knowledge of English and UN working language of the duty station, if not English;
b) For national professional jobs: knowledge of English and UN working language of the duty station, if not English and local language;
c) For general service jobs: knowledge of English and/ or UN working language of the duty station, if not English;
d) Knowledge of Eastern Armenian; knowledge of Russian language is an asset.
All jobs at UNHCR require six core competencies and may also require managerial competencies and/ or cross-functional competencies. The six core competencies are listed below:
Core Competencies
- Accountability;
- Communication;
- Organizational awareness;
- Teamwork and collaboration;
- Commitment to continuous learning;
- Client and result orientation.
Cross-Functional Competencies
- Analytical thinking;
- Political awareness;
- Stakeholder management.
ԴԻՄԵԼՈւ ԿԱՐԳԸ՝ 
Applicants are invited to fill in the online application. It is very important that all internal applicants update their fact sheets (languages, education and prior working experience) before submitting their applications. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. Application and instructions are provided on
www.unhcr.org - Careers - Vacancies - Armenia.
No late applications will be accepted. Only shortlisted candidates will be invited for an oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees). For any technical problems encountered during the on-line application, please contact the Global Service Desk at: ********@*****.*** well before the deadline to allow sufficient time for problems to be resolved. For any other type of support, please contact the HR Unit on: *******@*****.***.
Խնդրում ենք Ձեր դիմում-նամակում հստակ նշել, որ այս հնարավորության մասին տեղեկացել եք Կարիերայի կենտրոնի վեբ-կայքից և նշեք կայքի հղումը՝ www.careercenter.am։ Շնորհակալություն.
ԱՇԽԱՏԱՎԱՐՁ՝ 
A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at:
http://icsc.un.org.
ՈՎ ԿԱՐՈՂ Է ԴԻՄԵԼ՝ 
Candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.
ԹԻՐԱԽԱՅԻՆ ԼՍԱՐԱՆ՝ 
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation.
ԼՐԱՑՈՒՑԻՉ ՏԵՂԵԿՈՒԹՅՈՒՆՆԵՐ՝ 
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Useful links:
http://un.am/en/agency/UNHCRhttps://www.unhcr.org/https://undg.org/document/united-nations-sustainable-development-cooperation-framework/https://www.un.org/sustainabledevelopment/https://sustainabledevelopment.un.org/