ԱՇԽԱՏԱՆՔԻ ՆԿԱՐԱԳԻՐ՝ 
UNDP Armenia is looking to hire a User Researcher that will systematically study and analyze target users of VET data analytics and Career tracking tools that will help inform the design and development processes of the two products.
ՊԱՐՏԱԿԱՆՈւԹՅՈւՆՆԵՐ՝ 
Working respectively under the overall guidance of Innovation and SDG Finance Portfolio Manager and direct supervision of the SDG Innovation Lab Lead, the incumbent will be responsible for performing the following functions:
- Work with the Project team to develop a methodology for prioritizing stakeholder and user needs regarding VET data analytics and Career tracking tools and visualize them with innovative tools for further communication;
- Support knowledge management of the Project through continuously updating insights from meetings and validation sessions with key stakeholders, using tools such as Figma, Whimsical, tailored to the requirements of the development and management team until the end of the product development;
- Incorporate the results of the research on Career Tracking practices worldwide in the development of a comprehensive plan and relevant tools to conduct, with several iterations, qualitative research, including competitive research, empathy mapping, and journey mapping with VET institutions, MoESCS, MoLSA and other relevant stakeholders and beneficiaries to identify their needs and requirements, regarding alumni reporting and career tracking digitalization;
- Promote user research insights to diverse audiences including but not limited to Career Centers in VET institutions, NCET, MoESCS, MoLSA, Statistics Committee, State Revenue Committee, in a way that fits into the logic, scope, and objectives of the project taking into consideration the feasibility, viability and sustainability of any proposed solution related to edu2work.am VET analytics and Career Tracking digital tool;
- Synthesize all available relevant quantitative data with qualitative data generated within and outside the Project activities, to help derive specific design and product decisions regarding Career Tracking digital tool and Edu2work VET analytics tool;
- Refine the Career Tracking and edu2work VET data analytics tools based on the findings from the previous user research;
- Research on international best practices of uses of big data in VET education, provide data analytical solutions and features for both Career Tracking and Edu2work VET data analytics tools;
- Contribute to organizing and facilitating continuous co-designing sessions with major and secondary stakeholders including representatives of the Ministries;
- Support in organizing and conducting rounds of usability testing to test and identify new features of the developed Career Tracking digital tool and Edu2work VET analytics;
- Provide support to develop user manual for each tool and potential capacity building plans for primary users based on the peculiarity of the digital tools and their features, and the results from data mapping and business process analysis;
- Collaborate with project team to define and continuously revise intent, development, testing, and refinement of prototypes of the two digital tools to be developed.
ԱՆՀՐԱԺԵՇՏ ՈՐԱԿԱՎՈՐՈՒՄՆԵՐ՝ 
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Education:
- Secondary education or bachelor’s degree in Economics, Sociology, Statistics, Data Sciences, or a related discipline.
Experience:
- 5 years with secondary education or 2 years with a bachelor’s degree of relevant research experience.
Skills:
- Experience in the usage of creative design tools.
Language(s):
- Fluency in English and Armenian languages.
Desired skills in addition to the competencies covered in the Competencies section:
- Ability to use innovative tools such as Figma, Whimsical or any other tool;
- Ability to conduct usability testing for digital products;
- Ability to conduct research for innovative projects;
- Ability to analyze qualitative data for User Research.
Competencies:
Core competencies
- Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline;
- Think Innovatively: Level1: Open to creative ideas/ known risks, is pragmatic problem solver, makes improvements;
- Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback;
- Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/ uncertainty, is flexible;
- Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident;
- Engage and Partner: Level 1: Demonstrates compassion/ understanding towards others, forms positive relationships;
- Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
Cross-Functional and Technical competencies
- Business Development - Knowledge generation: Ability to research and turn information into useful knowledge, relevant for content, or responsive to a stated need;
- Business Management - Working with Evidence and Data: Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making;
- Digital and Innovation - Data Storytelling and communication: Skilled in building a narrative around a set of data and its accompanying visualizations to help convey the meaning of that data in a powerful and compelling fashion;
- Digital and Innovation - User-centered design, user research, user testing: Knowledge of user-cantered design methodologies, and ability to apply them practically;
- Digital and Innovation - Collective intelligence design: Ability to design, lead or manage processes that help a collective to become smarter together by bringing together diverse groups of people, data, and technology;
- Digital and Innovation - Creative facilitation: Ability to design workshops that considers and addresses multiple interests, agendas, worldviews; set out clear objectives and engaging activities; select appropriate tools, materials and resources that are needed to enable or support the activities;
- Digital and Innovation - Prototyping: Ability to make ideas tangible, at low costs early in the innovation process, to test and improve them through iteration.
ԴԻՄԵԼՈւ ԿԱՐԳԸ՝ 
Interested candidates may view the vacancy notice and apply through the following link:
https://tinyurl.com/3pnk7mjf.
Խնդրում ենք Ձեր դիմում-նամակում հստակ նշել, որ այս հնարավորության մասին տեղեկացել եք Կարիերայի կենտրոնի վեբ-կայքից և նշեք կայքի հղումը՝ www.careercenter.am։ Շնորհակալություն.
ԼՐԱՑՈՒՑԻՉ ՏԵՂԵԿՈՒԹՅՈՒՆՆԵՐ՝ 
- Contract type: National Personnel Service Agreement (NPSA)
- Grade/ Level: NB2/NPSA5
ԾՐԱԳՐԻ ՄԱՍԻՆ՝ 
The project “Unleashing Employment and Income Generating Opportunities for Youth in the Regions of Armenia” aims at supporting the fulfilment of youth’s potential and wellbeing in the regions of Armenia through youth economic empowerment, including improved education opportunities, facilitated labour market transition and fostered entrepreneurship across 4 target regions of Armenia: Kotayk, Gegharqunik, Vayots Dzor and Syunik provinces.
The Project sets out to achieve the following 3 objectives:
Objective 1: Increase the employability of the youth in vocational education and training by addressing the mismatch of the labor market demand and supply sides;
Objective 2: Facilitate transition to work for the youth in the target regions;
Objective 3: Support economic empowerment of young people in the target regions, especially in rural and remote areas.
The scope of responsibilities will revolve around the subcomponent of “Increase the employability of the youth in vocational education and training by addressing the mismatch of the labor market demand and supply sides”. This entails design and development of digital tools/products that showcase the general picture of the labor market trends and developments in Armenia, combining the demand and the supply side of labor market concerning VET professions. This tool will enable students to make informed decisions regarding their career choices for VET and will provide decision makers with evidence to initiate education and labor market policymaking that address unemployment and other labor market issues. In addition, data analytical tool will be developed to create a digital career tracking path in Armenia that showcases the successful career tracks for VET graduates.
To design and develop both tools, the project proposes a cooperation with the National Centre of Educational Technologies (NCET). NCET is a trusted partner for multiple governmental bodies in the context of data generation and analysis especially in the education sector and has a successful track record of digitizing and centralizing school student related data across Armenia. Currently, it is expanding the system to include VET institutions as well - providing a platform to digitally input data on students focusing only on data collection and centralization of current day students of VET institutions.