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Senior Executive Support Assistant
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Компания: UNHCR Armenia Office Другое
Локация: Yerevan, Армения
Длительность: 31 December 2026 (renewable)
Дата начала: 01 April 2026
Крайний срок: 11 Feb 2026 (inclusive)

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ТИП ПОЛНОМОЧИЙ : 

Local Individual Contractor, G5 level

ОПИСАНИЕ ДОЛЖНОСТИ : 

UNHCR Armenia implements a multi-year protection and solutions programme focused on supporting refugees, asylum-seekers, stateless persons, and other persons of concern through providing technical assistance in strengthening the legal framework as well as access to services, social protection, legal aid, community-based interventions, and partnership-based delivery. The operational context is characterized by evolving humanitarian and development needs, increased coordination with government institutions, and expanded engagement with national stakeholders. Following the adoption of the National Framework for Inclusive Livelihoods for refugees and host communities, UNHCR Armenia reinforced its field outreach capacity to ensure effective community engagement and presence in host communities to identify needs, inform, refer, connect, build trust with the authorities, various entities and the private sector to convene and catalyse attention to the affected population, as well as inform UNHCR operational response and advocacy efforts.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Senior Executive Support Assistant is expected to manage the calendar/schedule of the Representative, support priority settings and follow up on actions and decisions made, track progress, and make recommendations; s/he should timely arrange and prepare meetings, logistics of missions, travels, set appointments, file documents, keep in/out chrono files, and support internal information flow and workflow.

Language: Required: oral and written fluency in English and Armenian

ОБЯЗАННОСТИ : 

- Provide secretarial and administrative support to the UNHCR Office thus it's better able to meet its objectives.
- Arrange appointments and maintains supervisor's calendar. Receive visitors; places and screens telephone calls and answers queries with discretion.
- Arrange meetings, both internal and external, some involving high-ranking officials, and take minutes and/or notes at meetings.
- Prepare informal translations and may act as interpreter.
- Draft correspondence, documents and reports, some of which are highly confidential.
- Receive, screen, log and route correspondence, attach necessary background information and maintain follow-up system.
- Draft official correspondence, documents and reports on routine matters and/or for clearance by the supervisor and ensure follow-up. Maintain filing system for electronic and hard copy documents.
- Maybe required to assist in Human Resources tasks (attendance record, travel arrangements, preparation of travel authorisation, /claims, etc.) for staff within the unit.
- Assist in the preparation of visit programmes, briefings on issues covered by the Unit, collection of documentation for briefing kits; talking points and other material for missions, meetings and visits.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ : 

Beside what is mentioned above, the ideal candidate should also possess strong external relations, communications, and presentation skills and be proficient on use of social media, use of AI tools, and MS Office to support the Representative to actively engage on selected media platforms and produce content on work related matters, with the support and in collaboration with the External Relations Unit.
S/he should respect confidentiality at all times. Perform other related duties as required.

To carry out all her/his tasks, the Snr Executive Support Assistant should possess excellent communication and drafting skills in both English and Armenian to provide occasional interpretation when needed, write correspondence to high level officials, take notes of meetings and timely produce minutes, notes, concise summaries, reports, and draft more complex messages with some guidance by collecting inputs from other Units. S/he will interact with a broad range of external stakeholders for meeting requests and other purposes.

The candidate should have prior work experience in an international environment, be client and result oriented, team player, problem solver, committed, hardworking, and bring professional knowledge of protocol and diplomatic etiquette; display kindness at all times, tact, diplomacy when interacting both internally with UNHCR staff and externally with governmental counterparts, Embassies, the UN, and other partners. S/he should be able to work independently as well as upon instructions.

2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК : 

Only online applications are accepted at https://unhcr.wd3.myworkdayjobs.com/External/job/Yerevan-Armenia/Senior-Executive-Support-Assistant_JR2663660-1

Only shortlisted candidates will be contacted and invited for competency-based interview and written test. In person participation is required.

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ЗАРПЛАТА : 

The estimated amount as per the UN Common System salary scale in Armenia, equivalent to the level of the engagement (G5)

https://onehr.un.org/salary-survey/#/viewdutystation/636b9e0899530c554d34b23d

ДОПОЛНИТЕЛЬНЫЕ ЗАПИСИ : 

Candidates need to be able to legally work and reside in Armenia. This is a full-time position requiring physical presence in the office. Excellent command of both written and spoken Eastern Armenian and English is essential
For technical support - armyehr@unhcr.org

О КОМПАНИИ : 

The United Nations High Commissioner for Refugees (UNHCR) is a humanitarian and non-political organization mandated by the United Nations to protect refugees and help them find lasting solutions to their problems. UNHCR's activities are based on a framework of international refugee and statelessness law and standards that includes the 1951 United Nations Convention relating to the Status of Refugees and its 1967 Protocol, 1954 and 1961 Statelessness Conventions, as well as an array of international and regional treaties on human rights and humanitarian law. The mandate of UNHCR is the international protection of refugees and stateless persons. The provision of international protection by UNHCR implies ensuring the basic human rights of refugees and stateless persons. UNHCR has presence in the Republic of Armenia since 1992, under a Co-operation Agreement signed with the Government. UNHCR's work in Armenia presently concentrates on capacity-building activities geared towards strengthening national authorities, laws and policies to ensure the proper handling of refugee and statelessness issues, the reception and care of refugees, the promotion of self-reliance of refugees and the realization of durable solutions. These are carried out in combination with other activities such as advocacy, information dissemination and monitoring. The internship shall give an opportunity to familiarize the intern with all of UNHCR protection activities with a focus on statelessness.