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Evocabank ՓԲԸ-ն առևտրային բանկ է Հայաստանում: Ընկերությունը կենտրոնացած է բջջային ծառայությունների զարգացման վրա: Ընկերության մասին լրացուցիչ տեղեկությունների համար այցելեք՝ www.evocabank.am:
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Call Center Specialist (Day Shift)
| EvocaBank | |
| Yerevan, Armenia | |
| 14 Oct 2026 |
JOB DESCRIPTION:
Role description:
Evoca is looking for a Contact Center Specialist who will be responsible for providing information and consultation to clients, as well as ensuring follow-up communication with them.
What will you gain?
We are committed to ensuring everyone can flourish in their roles by creating a working environment that supports wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities. By joining Evoca, you will get:
Evoca is looking for a Contact Center Specialist who will be responsible for providing information and consultation to clients, as well as ensuring follow-up communication with them.
What will you gain?
We are committed to ensuring everyone can flourish in their roles by creating a working environment that supports wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities. By joining Evoca, you will get:
- health insurance;
- travel insurance;
- favorable terms of Evoca products and services;
- holiday and year-end bonuses;
- bonuses on marriage, birth of a child;
- paid days off;
- sport package;
- English language trainings;
- large opportunities for continuous learning and development (participation in international conferences, business trips abroad, opportunities to get international certifications and study in top universities worldwide).
RESPONSIBILITIES:
What will you be doing?
- Answer customer’s phone calls and provide necessary information;
- Identification of customer needs, consultation and sales through phone calls, electronic media and communication software;
- Checking up, processing and implementing customer messages received from remote service systems;
- Working with databases, implementing data entries;
- Preparation and presentation of relevant reports.
REQUIRED QUALIFICATIONS:
What skills are we looking for?
- University degree;
- At least a year's professional experience at bank as a Call center specialist;
- Excellent communication skills, literate speech;
- Customer-oriented approach;
- Ability and desire to learn quickly;
- Advanced skills of customer acquisition and sales;
- Negotiation and conflict management skills;
- Fast orientation;
- Initiative and high sense of responsibility
- Excellent knowledge of Russian and English.
APPLICATION PROCEDURES:
How to apply?
Please send your CV to cv@evoca.am by indicating "Call Center Specialist" in the subject line of the e-mail.
Please send your CV to cv@evoca.am by indicating "Call Center Specialist" in the subject line of the e-mail.
Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.
ABOUT COMPANY:
Evocabank ՓԲԸ-ն առևտրային բանկ է Հայաստանում: Ընկերությունը կենտրոնացած է բջջային ծառայությունների զարգացման վրա: Ընկերության մասին լրացուցիչ տեղեկությունների համար այցելեք՝ www.evocabank.am:
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