Jobs and Careers

JOB DESCRIPTION: 

Evocabank is looking for a Training and Development Team Lead to join its team. The ideal candidate is a person with eagerness to find out-of-box solutions and use innovations; strong interpersonal and communication skills, ability to work in team; high sense of responsibility.

RESPONSIBILITIES: 

- Develop and implement annual training plan;
- Identify current training needs and fulfill them;
- Develop, organize and conduct continuous trainings on customer service improvement;
- Measure training effectiveness;
- Implement other tasks assigned by the supervisor.

REQUIRED QUALIFICATIONS: 

- University degree in Economics, Management or Finance;
- At least 3 years of experience as a Trainer;
- At least 1 year of experience in financial-banking field;
- Hands-on experience in developing and conducting trainings on customer service, customer engagement and sales;
- International qualifications will be a strong plus;
- Knowledge of different training methods and tools;
- Ability to prioritize and navigate in a fast-paced environment;
- Outstanding public speaking skills;
- Advanced communication skills;
- Excellent organizational skills;
- Presentation skills;
- Excellent command of Russian and English languages.

APPLICATION PROCEDURES: 

Interested applicants should send their CV to: **@*****.** indicating "Training and Development Team Lead" in the subject line of the e-mail. Only short-listed candidates will be interviewed.

Please clearly mention in your application letter that you learned of this announcement through Career Center and mention the URL of its website - www.careercenter.am. Thanks.

ADDITIONAL NOTES: 

Join Evocabank and get:
- Medical insurance;
- Favorable terms of Evocabank products, insurance discounts;
- High performance, holiday and year-end bonuses;
- Bonuses on occasion of birthdays, marriage or birth of a child;
- Days-Off;
- Comfortable lunch and break zone;
- Stylish and free dress code;
- An environment equipped with innovative software and state-of-the-art hardware;
- Special courses/trainings for continues learning and career growth;
- Participation in international conferences and business trips abroad.